The purchase of any product in Metaloc’s online store implies the acceptance of these terms of sale.
All items for sale are subject to availability of existing stock.
Orders are executed on a first-come, first-served basis and are only processed after payment confirmation.
All prices are in Euros with VAT included at the current legal rate.
Metaloc reserves the right to modify, without prior notice and at any time, the information presented on products, prices, promotions, commercial conditions, and services.
1. Orders
After order confirmation, an e-mail will be sent to the address registered at the time of purchase with all data about delivery, billing, payment, products, and values.
If you do not receive the confirmation e-mail, please contact info@metaloc.pt
If you want to change any information, provided that the order has not yet been issued, please contact us via email info@metaloc.pt.
2. Payments
All orders in Metaloc’s online store will only be processed after payment.
The formalization of the order alone does not constitute a reservation of the products.
Payment methods: ATM and MBWay
Payments are received in Euros, regardless of the currency in which the transaction is made; conversion rates for payments made in other currencies will have to be borne by the customer.
3. Expedition
Deliveries are made between 8am and 6pm, weekdays only.
Delivery times may change depending on external factors such as holidays, weekends, festive dates, time zones, or adverse weather conditions.
If the carrier attempts to make a delivery and the customer is not at home at the time of receipt, the delivery time may change.
It should be noted that possible delivery delays may be due to Metaloc’s own circumstances and it is not possible, in these cases, to guarantee exact delivery times.
After shipping, the order has a delivery time between 24 hours and 2 weeks.
Metaloc ships to the following countries:
• Portugal Mainland and Islands
• Netherlands
• Spain
• Germany
• France
• Italy
• Poland
• Slovenia
• United Kingdom
If the destination country is not listed above, please contact us at info@metaloc.pt so we can evaluate your shipment.
4. Deliveries and Returns
The purchase of any product in Metaloc’s online store implies the acceptance of these terms of sale.
All items for sale are subject to availability of existing stock.
Orders are executed on a first-come, first-served basis and are only processed after payment confirmation.
All prices are in Euros with VAT included at the current legal rate.
Metaloc reserves the right to modify, without prior notice and at any time, the information presented on products, prices, promotions, commercial conditions, and services.
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